Articles

 Adding Contacts to the RelayFax address book (101)

This article explains how to add your own contacts into the RelayFax address book. From the...

 Before you Begin the RelayFax 7.0.6 Installation

This articles covers the information that you will need to have before installation RelayFax...

 Broadcast faxing with the RelayFax client (255)

When sending broadcast faxes from the RelayFax client, a couple configuration changes need to be...

 Calling Number Display (Caller ID)

What is Calling Number Display (Caller ID)? Support for routing incoming faxes using Calling...

 Can I configure RelayFax to include the original Fax in its confirmation emails? (77)

Yes, you will need to edit your Confirm.dat file. Open the confirm.dat file, which is located in...

 Can I manually trigger RelayFax to rescan ports for modems? (60)

You can utilize the Rescan Ports feature by clicking on either its toolbar button or its icon...

 Can RelayFax be configured to pause in the middle of dialing? (56)

Yes, in order to have RelayFax pause you must do the following. From the RelayFax menu bar:...

 Changing the image type of the incoming faxes with RelayFax 7.0.6 (99)

This article explains how to change the image type used for incoming faxes. From the RelayFax...

 Command Line Switches for the RelayFax Client (98)

From a command prompt, you are able to send faxes. You can send attachments or just plain text....

 Common RelayFax file associations (253)

Below are some common file associations to set up on the RelayFax server to send faxes....

 Configuring RelayFax 7.0.6 Stand Alone (96)

This article covers the configuration of the RelayFax server and client. Setting Up the...

 Configuring RelayFax 7.0.6 to work with MDaemon with no POP3 access (95)

This article explains the steps to setup RelayFax to work with MDaemon. You can set up RelayFax...

 Configuring RelayFax with Google Apps

By default, when RelayFax collects faxes from the mail server to be delivered outbound, it uses...

 Configuring the RelayFax Client Auto Updating feature (100)

This article explains how to setup the RelayFax Client auto update feature. From the RelayFax...

 Converting HTML to TIFF with Internet Explorer (405)

If RelayFax is running as a Windows Service, you may need to adjust settings in the registry for...

 Creating a Fax Log Report in RelayFax 7.0.6 (94)

This articles explains how to generate a fax log report in RelayFax 7.0.6. Once you have sent...

 DTMF and RelayFax (358)

In RelayFax 6.6 and newer, voice modems and CAPI 2.0 boards can now be used to detect DTMF when...

 Debugging problems in RelayFax (543)

Two diagnostic logging options from RelayFax are described below. Both options enable the...

 Editing a Previously Created Cover Page in RelayFax 7.0.6 (93)

This article explains how to edit a previously created cover page. From the RelayFax Menu Bar:...

 Error message "Duplicate Message-ID Detected" in RelayFax (92)

RelayFax is not processing some emails and is giving the 'Duplicate Message-ID Detected' error...

 Generating smaller attachment names in RelayFax (404)

RelayFax 6.72 and above has the ability to generate attachment names to avoid possible printer...

 Have RelayFax generate a confirmation for each fax (208)

When sending faxes via email, you need to enter a macro manually in the email to have RelayFax...

 How To Create a New Cover Page in RelayFax 7.0.6 (86)

This article explains how to create a custom cover page to be used with RelayFax.  From...

 How can I have RelayFax always attach the fax image to the fax confirmation? (417)

Edit the RelayFax\app\confirm.dat file with Notepad.Search for $ATTACHFAXFILE$ in the...

 How can I prevent RelayFax from checking for newer versions of the software? (6)

How do I shut down the Automatic Update Checker in RelayFax? Open Windows Explorer.Navigate to...

 How do I Include a Fax Password when sending the fax via an Email Client (52)

When RelayFax processes an email message in preparation for faxing, it studies the message...

 How do I configure RelayFax to use pulse dialing? (58)

From the RelayFax menu bar: Click File.Click RelayFax Properties.Click the Options tab. In the...

 How do I enable SSL/TLS for SMTP and POP3 protocols in RelayFax?

Note: You will need to ensure you have SSL/TLS properly configured within your mail server to...

 How do I enter my Fax ID string in RelayFax 7.0.6? (10)

From the RelayFax menu bar: Click File to open a drop down menu.Click RelayFax Properties to...

 How do I enter the company string in RelayFax 7.0.6? (8)

Entering the company name from which you wish the fax to appear to originate is common...

 How do I enter the voice and fax numbers in RelayFax 7.0.6? (9)

From the RelayFax menu bar: Click File to open a drop down menu.Click RelayFax Properties to...

 How do I install the RFViewer on client machines?

Installing the RelayFax SMTP Client on a workstation will also install RFViewer - a simple...

 How do I install the RFViewer on client machines?

Installing the RelayFax SMTP Client on a workstation will also install RFViewer - a simple...

 How do I move RelayFax to a new path or drive on a new machine?(678)

On the old machine, configure RelayFax to run as an application instead of a service: Open the...

 How do I move RelayFax to the same path on a new machine?

In order to move RelayFax to a new machine you cannot have RelayFax running as a service. To...

 How do I move RelayFax to the same path on a new machine?(249)

In order to move RelayFax to a new machine you cannot have RelayFax running as a service. To...

 How do I move the RelayFax logs to a different directory or drive? (547)

To move the logs, follow these steps: Shut down RelayFaxOpen Windows...

 How do I setup Caller ID (Calling Number Display) in RelayFax 7.0.6? (267)

First, you must enable the Caller ID feature in the modem initialization string. For...

 How do I start the RelayFax Client? (91)

 To start the RelayFax SMTP Client:   Click Start. Click Programs. Click RelayFax. Click...

 How do you configure RelayFax to wait for a dial tone?(57)

 From the RelayFax menu bar: Click File.Click RelayFax Properties. Click the Options tab....

 How to Automatically add a new user account in RelayFax (76)

This article explains how to have RelayFax automatically add accounts when an email is received...

 How to Automatically add a new user account in RelayFax (89)

This article explains how to have RelayFax automatically add accounts when an email is received...

 How to Configure RelayFax and MDaemon on the same computer (87)

This article explains how to configure MDaemon and RelayFax when running them on the same...

 How to Configure a Mail Source in RelayFax 7.0.6 (75)

This article explains how to configure a mail source in RelayFax. On the Mail Sources tab, you...

 How to Edit your Banner Text in RelayFax (85)

This articles explains how to change the banner text that RelayFax uses. RelayFax will insert a...

 How to Fax attached files with RelayFax (90)

This article explains the steps required to have RelayFax be able to fax attachments included in...

 How to Fax from the RelayFax Printer Driver (84)

This articles explains how you can send a fax using the RelayFax Printer driver.  With the...

 How to Manually Add a Modem in RelayFax (62)

Use the Manual Add dialog to manually configure modems that RelayFax is unable to detect by the...

 How to Send a Fax to Multiple Recipients (59)

This articles explains the different ways that you can send a fax to multiple recipients. Using...

 How to Setup OCR (55)

This articles explains how to setup the OCR in RelayFax. From the RelayFax Menu Bar: Click...

 How to Specify a Different Cover Page in RelayFax 7.0.6 (53)

This article explains how to change the default cover page used by RelayFax. From the RelayFax...

 How to activate or deactivate your RelayFax registration key?

This procedure explains how to activate or deactivate your RelayFax registration key....

 How to add a T.38 Device in RelayFax

The article explains how to set up a T.38 device in RelayFax. RelayFax supports up to 30...

 How to configure RelayFax to automatically add a "1" before dialing long distance numbers in RelayFa (62)

This articles explains different configurations that can be used to have RelayFax dial a 1 before...

 How to get Confirmation that your fax has been sent via email (139)

When sending a fax via email to RelayFax, you can use a command to send confirmation that the fax...

 How to use the RFC822 directory to send outbound faxes using the RelayFax client

This article explains how to use the RFC822 directory to send outbound faxes using the RelayFax...

 How to use the silent install option for the RelayFax Client on a workstation

This article will explain how to use the silent install option when installing the RelayFax...

 Installing the RelayFax SMTP Client (51)

  This article walks you through the RelayFax SMTP client installation.       Select the...

 Junk Fax Filtering in RelayFax 7.0.6 (49)

This article explains how to create a rule to filter junk faxes and also how to configure the...

 List of SIP (Session Initiation Protocol) Response Codes

The following is a list explaining the different meanings of the SIP response codes you may...

 Macros that can be Used in the Body of Email Messages Sent to RelayFax 7.0.6 (48)

How to send faxes from a standard email client. When RelayFax processes an email message in...

 Print Every Outbound Fax to the Printer with RelayFax 7.0.6 (44)

This article explains how to send every outbound fax processed by RelayFax to the printer. From...

 RAS configuration in RelayFax 7.0.6 (43)

This article explains how to share a single modem between RelayFax and MDaemon. From the...

 RelayFax 6.5 and above - Before you Begin the RelayFax Installation(681)

This article covers the information that you will need to have before the installation of...

 RelayFax CGI (42)

How can I view the contents of the RelayFax tracking log via a web page? RelayFax 6.x includes...

 RelayFax Integration with WorldClient via MDaemon (41)

This article explains the steps to configure RelayFax integration with WorldClient via MDaemon....

 RelayFax does not see a network printer as an available printer (444)

You have a network printer to which you would like to print faxes, however it is not showing in...

 RelayFax isn't checking for new faxes that need to be sent out (442)

RelayFax isn't checking the mailbox for new messages. This is usually caused by a back up of...

 RelayFax not Hanging up the Modem (40)

This is caused by some modems not sending the signal that RelayFax is looking for. There are two...

 RelayFax version 7.0.6 Phonebook

The RelayFax SMTP Client is equipped with a complete fax contact and address book management...

 RelayFax: Installing a modem for use with RelayFax (686)

What do I need to know in order to install a modem for use with RelayFax?If you are trying to...

 Removing the Links in the Failure, Partial Fax, or New Fax messages generated by RelayFax (39)

How do you remove the html links from the failure, partial fax, and/or new fax messages generated...

 S-Register Configuration (37)

  S-Registers are memory storage locations, which are used by the modem to hold information...

 Scanning an Image to be faxed in RelayFax 7.0.6 (33)

This article explains how to scan an image and fax it via RelayFax.  From the RelayFax...

 Send a message to a Non Licensed User with RelayFax 7.0.6 (32)

This article explains how to configure RelayFax to send a message back to a non licensed user...

 Setting up Billing Codes in RelayFax 7.0.6 (20)

This articles explains how to setup billing codes in RelayFax 7.0.6. From the RelayFax menu...

 Setting up Inbound Fax Rules in RelayFax 7.0.6 (19)

This article gives a general overview of how to create inbound fax rules. From the RelayFax...

 Setting up Inbound Fax Rules to use Caller ID information with RelayFax 7.0.6 (18)

This article explains how Caller ID information can be used to route incoming faxes. From the...

 Setting up Password Protection in the RelayFax 7.0.6 server(55)

This article explains how to setup RelayFax to require all outbound faxes to include a...

 Setting up RelayFax 7.0.6 to not answer incoming calls on the first ring (11)

 From the RelayFax menu bar:   Expand the Fax Devices section, which can be found on the...

 Setting up a Gateway in MDaemon 13.0.4 for RelayFax 7.0.6 (22)

This articles explains the steps required to setup a gateway in MDaemon for RelayFax. Setting...

 Setting up a Global Password in RelayFax 7.0.6 (21)

This article explains how to setup a global password in RelayFax 7.0.6. From the RelayFax menu...

 Setting up the RelayFax Scheduler (7)

The scheduling system in RelayFax allows you to specify exactly when, and how often, you want...

 Upgrading to a newer version of RelayFax (747)

This article explains how to upgrade an existing version of RelayFax to the current release...

 Using Outbound Rules to Schedule Faxes in RelayFax (5)

This articles explains the procedure for using the Outbound Faxing Rules to schedule faxes in...

 Using RelayFax with MDaemon 7.x; No Fax Cover Sheet unless it is using the Fax Small Note option

This article explains how to setup MDaemon 7.x and RelayFax so that when used in conjunction...

 What is Flow Control?

In modem communications there are two speeds used to describe the process of transmitting data...

 What is OCR?

Optical Character Recognition (OCR) is a technology that functions much like a printer in...

 What is T.38 and how is it utilized in RelayFax?

T.38 is a protocol used to transmit faxes over an IP network in real-time.  This allows...

 What is TWAIN?

 TWAIN is a widely-used program that lets you scan an image (using a scanner) directly into the...

 What is TWAIN?

TWAIN is a widely-used program that lets you scan an image (using a scanner) directly into the...

 Why am I unable to use the Cover Page options in the RelayFax Client application? (744)

If you are running the Home version of Windows Vista, you will not be able to use the cover page...

 Why do faxes come in scrunched? (248)

The scrunched faxes are normally fixed by using the flow control that most modems use. To turn it...

 Why is my RelayFax Logs directory taking up so much hard drive space? (548)

Verify that you do not have debug logging enabled in...