This article explains how to upgrade an existing version of RelayFax to the current release of the software.
Before upgrading RelayFax, make sure that your upgrade protection is current:
1. In RelayFax, click Help
2. Click Register RelayFax
3. Check the 'Registration status' window to determine whether or not your upgrade protection has expired.
Also, be sure to review the release notes for the current version on our website to evaluate how you will be affected by any feature changes. A link to the release notes will be provided during the upgrade process, but you can also find the latest release notes at: http://files.altn.com/relayfax/release/relnotes_en.html
NOTE: As a precaution, before upgrading, be sure to back up the entire RelayFax directory structure.
Follow these steps to upgrade RelayFax:
1. Open the RelayFax console.
2. Click Help
3. Click Check for RelayFax updates
4. Click Next on the 'Check for updates' window.
5. Click Next on the confirmation screen.
6. Click Next on the summary screen to begin the download of the new version.
7. Click Finish to start the installation.
8. Follow the installation steps.
NOTE: When prompted, enable this option: I'm upgrading so I don't need to answer any more questions.
9. After the install has completed, click Finish to start RelayFax.
Alternate Upgrade Method:
1. Back up the entire RelayFax directory structure, as a precaution.
2. Download the RelayFax update from our website by following this link:
http://www.altn.com/Downloads/ExistingCustomers/
3. In the RelayFax box, select your 'Product Language' and click the GO button.
4. Fill out the information in the 'Complete to Download' window and click Continue.
5. Save the RelayFax installation file to your computer.
6. Run the RelayFax installation file, and make sure that the install path is identical to the location of your current RelayFax folder.
7. Follow the installation steps.
NOTE: When prompted, enable this option: I'm upgrading so I don't need to answer any more questions.
8. After the install has completed, click Finish to start RelayFax.
2. Click Register RelayFax
3. Check the 'Registration status' window to determine whether or not your upgrade protection has expired.
Also, be sure to review the release notes for the current version on our website to evaluate how you will be affected by any feature changes. A link to the release notes will be provided during the upgrade process, but you can also find the latest release notes at: http://files.altn.com/relayfax/release/relnotes_en.html
NOTE: As a precaution, before upgrading, be sure to back up the entire RelayFax directory structure.
Follow these steps to upgrade RelayFax:
1. Open the RelayFax console.
2. Click Help
3. Click Check for RelayFax updates
4. Click Next on the 'Check for updates' window.
5. Click Next on the confirmation screen.
6. Click Next on the summary screen to begin the download of the new version.
7. Click Finish to start the installation.
8. Follow the installation steps.
NOTE: When prompted, enable this option: I'm upgrading so I don't need to answer any more questions.
9. After the install has completed, click Finish to start RelayFax.
Alternate Upgrade Method:
1. Back up the entire RelayFax directory structure, as a precaution.
2. Download the RelayFax update from our website by following this link:
http://www.altn.com/Downloads/ExistingCustomers/
3. In the RelayFax box, select your 'Product Language' and click the GO button.
4. Fill out the information in the 'Complete to Download' window and click Continue.
5. Save the RelayFax installation file to your computer.
6. Run the RelayFax installation file, and make sure that the install path is identical to the location of your current RelayFax folder.
7. Follow the installation steps.
NOTE: When prompted, enable this option: I'm upgrading so I don't need to answer any more questions.
8. After the install has completed, click Finish to start RelayFax.