First, you must enable the Caller ID feature in the modem
initialization string. For example, some modems use: '+VCID=1' to enable
reporting Caller ID in formatted presentation.
Second, you need
to figure out what tags your modem is sending back and enter them in the
name and number labels on the modem settings dialog. Unlike RelayFax 5,
if these labels are incorrect, you won't see anything in the log.
You
can use a communication program like HyperTerminal to find out what
your modem is returning. Open a direct connection to your modem's COM
port and type in the command to enable caller ID:
AT+VCID=1
OK
Now have someone call the number. You should see something like:
RING
DATE = 0224
TIME = 0830
NAME = MEGAN,BALL
NMBR = 78888888888888888888
For this modem, the labels are 'NAME =' and 'NMBR ='. (Note: the spaces are important!)
Lastly,
you must have the number of rings set to at least 2 because the Caller
ID information is sent between the first and second ring.
If you
have the modem initialization string, name and number labels, and number
of rings correct, you will see something like the following in the log
when answering a call:
RING 1 on port COM1 (will answer on ring 2)
RING 2 on port COM1 (will answer on ring 2)
Incoming call on port COM1
from Name: LAND INFORMATIO
from Number: 2315551212
Answering incoming call on port COM1