RelayFax 6.5 and above - Before you Begin the RelayFax Installation(681) Print

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This article covers the information that you will need to have before the installation of RelayFax 6.5x and above.

The RelayFax installation program will ask you a number of questions during the installation process that are required to configure your server. While it is possible to enter this information after installation, you can save time and end your installation with a fully configured server by knowing the answers to these questions before you begin. You will need to know:

  • The drive and directory in which you wish to install RelayFax (the default is C:\Program Files\RelayFax)
  • The registered user's name and company
  • The email address that RelayFax will monitor for outbound faxes
  • The default email address that RelayFax will send all incoming faxes to (this needs to be a different address than the one RelayFax will monitor for outbound faxes)
  • Which components to install:
    • the Server Application and Support Files
    • the RelayFax SMTP/Fax Client
    • the printer drivers
    • the OCR Engine

For the Server Installation, you need to know:

  • Your Company name (Example: Alt-N Technologies)
  • The Identification String that you wish to assign to your fax device (this is usually the same as your company name) - in some areas of the world, this string is required by law
  • Your fax and voice numbers
  • The domain name or IP address of your mail server (If you are running an internal mail server like MDaemon, you can use the Internal IP address of that machine. This could also be your ISP's mail server).
  • The logon and password for the RelayFax account on your mail server or at your ISP

Before installing the RelayFax server software, you need to install the Windows Fax Service (also known as Windows Fax and Scan) on your server. This may require the Windows CD or other installation source.

For the Client Installation, you need to know:

  • The domain name or IP address of your mail server or the ISP's mail server
  • Your email address
  • The email address of the RelayFax mail account

Additional Comments

To verify your server has the necessary resources to run the RelayFax software, please review the System Requirements.


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