Articles

  Article XML Is a subscription included with my purchase of SecurityGateway?

Is a subscription included with my purchase of SecurityGateway? Yes, SecurityGateway comes with...

 (FAQ) How to configure Office 365 to route outbound mail through SecurityGateway

Follow the steps below to configure Office 365 to route outbound mail through SecurityGateway....

 Can I greylist only connections from IPs that are on an RBL?

Can I greylist only connections from IPs that are on an RBL?   It is possible to enable...

 Can I install SecurityGateway and MDaemon on the same machine?

Can I install SecurityGateway and MDaemon on the same machine?   It is possible to install...

 Can I purchase SecurityGateway a local reseller?

Can I purchase SecurityGateway a local reseller? Yes, SecurityGateway is available through our...

 Can I relay mail through SecurityGateway?

Can I relay mail messages through SecurityGateway?     When a message arrives that is neither...

 Can I run SecurityGateway under Internet Information Server (IIS), Apache, or other third-party webs

Does SecurityGateway run under Internet Information Server (IIS), Apache, or other third-party...

 Can I use SecurityPlus with SecurityGateway?

Can I use SecurityPlus with SecurityGateway? No, SecurityPlus is not compatible with...

 Changing the Web address that SecurityGateway sends out to new users

How do I change the Web address which is given in the welcome message that SecurityGateway sends...

 Configuring Backscatter Protection options in SecurityGateway

This article explains how to configure SecurityGateway to use Backscatter Protection, which...

 Configuring Bayesian Learning in SecurityGateway

Bayesian Learning is a way to train the Spam Filtering engine in SecurityGateway to recognize...

 Configuring DNS blacklist options in SecurityGateway

This article explains how to configure SecurityGateway's DNS blacklisting settings, if you wish...

 Configuring DomainKeys/DKIM signing options in SecurityGateway

This article explains how to configure SecurityGateway to sign messages using the DKIM and/or...

 Configuring DomainKeys/DKIM verification options in SecurityGateway

This article explains how to configure SecurityGateway to check for DKIM and DomainKeys...

 Configuring IP Shielding options in SecurityGateway

This article explains how to configure SecurityGateway to use IP Shielding, which is a method to...

 Configuring SGSpamD updates in SecurityGateway

SecurityGateway's Spam Engine can automatically update its Heuristic rules (if new rules are...

 Configuring SMTP Callback Verification options in SecurityGateway

This article explains how to set up SMTP callback verification on incoming messages in order to...

 Configuring SMTP authentication options in SecurityGateway

This article explains how to configure SecurityGateway's requirements regarding SMTP...

 Configuring SPF lookup options in SecurityGateway

This article explains how to configure SecurityGateway to check the SPF record, if one exists, on...

 Configuring SecurityGateway's blacklist

This article explains how to utilize SecurityGateway's blacklist, which is a list of specific...

 Configuring SecurityGateway's whitelist

This article explains how to utilize SecurityGateway's whitelist, which is a list of specific...

 Configuring Sender ID lookup options in SecurityGateway

This article explains how to configure SecurityGateway to check the Sender ID record, if one...

 Configuring URI blacklist options in SecurityGateway

This article explains how to configure SecurityGateway's URI blacklisting settings, if you wish...

 Configuring attachment filtering options in SecurityGateway

This article explains how to configure SecurityGateway to restrict the sending and receiving of...

 Configuring bandwidth throttling options in SecurityGateway

This article explains how to configure SecurityGateway to utilize bandwidth-throttling, which...

 Configuring dynamic screening options in SecurityGateway

This article explains how to configure SecurityGateway to dynamically block certain IP addresses...

 Configuring greylisting options in SecurityGateway

This article explains how to configure SecurityGateway to use greylisting on incoming messages,...

 Configuring message certification options in SecurityGateway

This article explains how to configure SecurityGateway to check the sending address on incoming...

 Configuring message scoring and quarantine threshold options in SecurityGateway

This article explains how to configure SecurityGateway to perform certain actions of messages...

 Configuring relaying options in SecurityGateway

This article explains how to configure the way SecurityGateway handles messages that sending...

 Configuring reverse-DNS lookup options in SecurityGateway

This article explains how to setup SecurityGateway to do a reverse-DNS (rDNS) lookup on various...

 Configuring spam-scoring and Bayesian-learning options in SecurityGateway

This article details how to configure how SecurityGateway scores messages coming into and out of...

 Configuring tarpitting options in SecurityGateway

This article explains how to configure SecurityGateway to utilize tarpitting, which is a...

 Configuring virus-definition updates options in SecurityGateway

This article explains how to configure SecurityGateway to check for new virus-definition updates...

 Configuring virus-scanning options in SecurityGateway

his article explains how to configure SecurityGateway's settings regarding scanning incoming...

 Disabling a user in SecurityGateway

This article explains how to disable a user on the SecurityGateway server so that they cannot...

 Does a mailing list count as a user for SecurityGateway subscription?

Are mailing list addresses that are hosted on my domain mail server treated as users by...

 FAQ) Does the OpenSSL (Heartbleed) CVE-2014-0160 security vulnerability affect my SecurityGateway server

Does the OpenSSL (Heartbleed) CVE-2014-0160 security vulnerablitiy affect my...

 How can I reject a message with a particular subject using a Sieve script?

How can I reject a message with a particular subject using a Sieve script?   If you would like...

 How do I access the SecurityGateway server securely through SSL?

How do I access the SecurityGateway server securely through SSL? SecurityGateway can be accessed...

 How do I add users to my SecurityGateway license?

You may increase the amount of users on your SecurityGateway license by following these steps:...

 How do I backup the SecurityGateway database?

This article explains how to configure SecurityGateway to automatically back up all settings and...

 How do I backup the SecurityGateway database?

This article explains how to configure SecurityGateway to automatically back up all settings and...

 How do I change the password on my account in SecurityGateway?

How do I change the password on my account in SecurityGateway? Open your Web-browser and go to...

 How do I convert a disk partition to the NTFS File System so that I can install and use SecurityGate

How do I convert my disk partition from FAT or FAT32 to the NTFS File System so that I can...

 How do I determine how many days of subscription are left on my SecurityGateway license?

How do I determine how many days of subscription are left on my SecurityGateway license? You may...

 How do I get the most performance out of SecurityGateway?

How do I get the most performance out of SecurityGateway? There is a number of ways to make sure...

 How do I get the most performance out of SecurityGateway?

How do I get the most performance out of SecurityGateway?   There is a number of ways to make...

 How do I purchase SecurityGateway?

How do I purchase SecurityGateway? To purchase SecurityGateway, follow this link to go to our...

 How do I reset my SecurityGateway password if I forget it?

How do I reset my SecurityGateway password if I forget it? On the login page for the...

 How do I restore a backup of the SecurityGateway database?

To restore SecurityGateway's database from a previously-saved backup: Log into the...

 How do I restore a backup of the SecurityGateway database?

How do I restore a backup of the SecurityGateway database? To restore SecurityGateway's database...

 How do I set up SecurityGateway to listen for traffic on more than one port?

How do I set up SecurityGateway to listen for traffic on more than one port? SecurityGateway can...

 How do I start and stop SecurityGateway?

How do I start and stop SecurityGateway?   There are three methods to shut down, or start up,...

 How do I start and stop SecurityGateway?

How do I start and stop SecurityGateway? There are three methods to shut down, or start up,...

 How do I stop email coming from a certain email address or domain?

How do I stop email coming from a certain email address or domain? If there is a certain email...

 How do you reset the password on an administrator account in SecurityGateway?

This article details how to reset the password on the administrative accounts in SecurityGateway...

 How does support for SecurityGateway work?

How does support for SecurityGateway work? During the term of your SecurityGateway license's...

 How large can the SecurityGateway message database get before performance becomes an issue?

How large can SecurityGateway message database get before performance becomes an issue? As the...

 How many years of subscription can I purchase for my SecurityGateway license?

How many years of subscription can I purchase for my SecurityGateway license? You may purchase 1...

 How much configuration is required once SecurityGateway is installed?

How much configuration is required once SecurityGateway is installed? You will need to configure...

 How much does SecurityGateway cost?

How much does SecurityGateway cost? You may find pricing information for SecurityGateway...

 How to Access the SecurityGateway configuration website

This article will explain how to access SecurityGateway's interface for administration and...

 How to add a new domain and users to SecurityGateway

This article explains how to add a domain and user(s) to SecurityGateway.  The purpose of...

 How to add new or additional verification source or edit an existing one in SecurityGateway

This article explains how to add new or additional verification source or edit an existing one in...

 How to allow users to configure their own quarantine settings in SecurityGateway

This article explains how an administrator can configure SecurityGateway to allow users to edit...

 How to change SMTP and port settings for the SecurityGateway server

If you need to change the ports or other SMTP settings used by SecurityGateway, the Email...

 How to change or add sieve scripts in SecurityGateway

This article explains how to configure SecurityGateway's sieve scripts system, including adding a...

 How to change what directories are used by SecurityGateway

This article explains how to change which directories SecurityGateway uses to store various...

 How to change what directories are used by SecurityGateway

This article explains how to change which directories SecurityGateway uses to store various...

 How to configure HTTP/Web server settings for SecurityGateway

This article explains how to change the ports that SecurityGateway uses for both normal HTTP and...

 How to configure how long message data is kept before being deleted in SecurityGateway

This article explains how to view or change the settings for the length of time SecurityGateway...

 How to configure how long message data is kept before being deleted in SecurityGateway

This article explains how to view or change the settings for the length of time SecurityGateway...

 How to enter your Registration key in SecurityGateway

How do I enter my SecurityGateway registration key? Log into the SecurityGateway...

 How to exempt a specific host only from dynamic screening using Sieve

If you have a specific host that you need to exempt from dynamic screening, but still have...

 How to move SecurityGateway to a new server or operating system

The following article will demonstrate how to migrate SecurityGateway to a new server or after an...

 How to move SecurityGateway to a new server or operating system

The following article will demonstrate how to migrate SecurityGateway to a new server or after an...

 How to run the SpamAssassin (SpamD) process on a separate server from SecurityGateway

This article explains how to set up SecurityGateway to utilize a SpamAssassin process on another...

 How to set up the default quarantine rules for users in SecurityGateway

This article details how a global or domain administrator can set up what information a normal...

 How to setup SSL/TLS for SMTP and HTTP in SecurityGateway

This article explains how to setup SecurityGateway to allow incoming connections to use SSL to...

 How to troubleshoot database issues with SecurityGateway

What do I do if I think SecurityGateway is performing strangely?   SecurityGateway runs on a...

 How to upgrade SecurityGateway to a newer version

How do I upgrade to SecurityGateway when a new version is released?  Before upgrading to a newer...

 How to view SecurityGateway's message log

This article explains how to view the various message-logs that SecurityGateway keeps, in case of...

 How to view SecurityGateway's message log

This article explains how to view the various message-logs that SecurityGateway keeps, in case of...

 How to view a list of all messages in SecurityGateway

This article explains how to review the messages SecurityGateway has quarantined for review, or...

 How to view a list of all messages in SecurityGateway

This article explains how to review the messages SecurityGateway has quarantined for review, or...

 Importing Users from an Existing Database into SecurityGateway

This article explains how to use SecurityGateway's importing feature to import accounts from an...

 Importing domain information into SecurityGateway from a CSV file

This article explains how to import domain information into SecurityGateway's database from a...

 Importing whitelist or blacklist addresses from a CSV file

This article explains how to quickly input addresses you wish to blacklist or whitelist into...

 Review SecurityGateway configuration settings and export to a XML document

This article explains how to review SecurityGateway's configuration settings in a single report,...

 SecurityGateway Pre-Installation Information

The following instructions describe what you need to know and have before installing...

 SecurityGateway: How to stop and start the SecurityGateway Service

Administrators may need to stop and start the SecurityGateway service to perform...

 SecurityGateway: Using the Gfix utility to validate data and fix database corruption

SecurityGateway uses a database management system called Firebird to store configuration settings...

 SecurityGateway: When trying to download a database backup file in IE7, the download does not comple

When using Internet Explorer 7, if you attempt to download a file that is over 2 Gigabytes in...

 Setting up automatic domain creation in SecurityGateway

This article explains how to enable the automatic domain-creation feature in SecurityGateway....

 Setting up or disabling an account with administrator access in SecurityGateway

This article details how to set up a user account with either domain or global administrator...

 Setting up quarantine options for your account in SecurityGateway

This article explains how end users (non-administrators) can log into their account in...

 The SecurityGateway Dashboard

The SecurityGateway Dashboard Once you have logged into SecurityGateway you are presented with...

 Upgrading SecurityGateway

his article explains how to upgrade an existing version of SecurityGateway to the current release...

 Using a mail verification source that allows a catch-all alias is not recommended

Using a mail verification source that allows a catch-all alias is not recommended...

 View the log of all messages sent to and from your account in SecurityGateway

How do I see a log of all the emails that I've received or sent out? SecurityGateway keeps track...

 What are the benefits of SecurityGateway?

What are the benefits of SecurityGateway? You may find a list of SecurityGateway's features...

 What are the prices to renew the annual subscription on SecurityGateway?

What are the prices to renew the annual subscription on SecurityGateway? The cost to renew the...

 What is ClamAV?

Clam AntiVirus, an open source (GPL) anti-virus toolkit, designed especially for e-mail...

 What is SecurityGateway?

What is SecurityGateway? Developed with over 10 years of proven mail server security expertise,...

 What is the difference between global administrators and domain administrators in SecurityGateway?

What is the difference between global administrators and domain administrators in...

 What is the format of a Sieve Script?

What is the format of a Sieve Script?   There are 4 basic parts to a Sieve script: 1....

 What types of account verification can SecurityGateway use?

What types of account-verification can SecurityGateway use?  SecurityGateway can use four...

 Will SecurityGateway cease to run when my subscription expires?

Will SecurityGateway cease to run when my subscription expires? SecurityGateway will move away...