Upgrading SecurityGateway

his article explains how to upgrade an existing version of SecurityGateway to the current release of the software.

 

Before upgrading SecurityGateway, make sure that you have a current subscription.
Follow this link to find out: http://www.altn.com/Upgrade/Default.asp

Use the registration key found in SecurityGateway by navigating here: Setup/Users | Registration

The wizard on our website will tell you whether or not you have a current subscription.

Also, be sure to review the release notes for the current version on our website to evaluate how you will be affected by any feature changes. A link to the release notes will be provided during the upgrade process, but you can also find the latest release notes at: http://files.altn.com/securitygateway/release/relnotes_en.htm

Follow these steps to upgrade SecurityGateway:
1. Back up the entire SecurityGateway directory structure, as a precaution.
2. Open the SecurityGateway console.
3. Click Setup/Users in the left pane, and then select Software Updates.
4. Click the 'A SecurityGateway for Exchange/SMTP update is available' link.
    (If that link is not listed, click the 'Click here to check for software updates now' link.)
5. Click the 'Click here to download and install this update now.' link.
6. Click OK to restart SecurityGateway and download the update.
7. After the update is finished, click the Close button.

Alternate Upgrade Method:
1. Back up the entire SecurityGateway directory structure, as a precaution.
2. Download the SecurityGateway update from our website by following this link:
    http://www.altn.com/Downloads/ExistingCustomers/
3. In the SecurityGateway box, select your 'Product Language' and click click the GO button.
4. Fill out the information in the 'Complete to Download' window and click Continue.
5. Save the SecurityGateway installation file to your computer.
6. Run the SecurityGateway installation file.
    (The installer will stop the SecurityGateway service on order to perform file updates)
7. Follow the installation steps.
8. Click Finish to start SecurityGateway.

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

(FAQ) How to configure Office 365 to route outbound mail through SecurityGateway

Follow the steps below to configure Office 365 to route outbound mail through SecurityGateway....

How to change what directories are used by SecurityGateway

This article explains how to change which directories SecurityGateway uses to store various...

How to view a list of all messages in SecurityGateway

This article explains how to review the messages SecurityGateway has quarantined for review, or...

How do I start and stop SecurityGateway?

How do I start and stop SecurityGateway?   There are three methods to shut down, or start up,...

Can I install SecurityGateway and MDaemon on the same machine?

Can I install SecurityGateway and MDaemon on the same machine?   It is possible to install...