How do I upgrade to SecurityGateway when a new version is released?
Before upgrading to a newer version of SecurityGateway, make sure you have a current subscription. You can do that here:
http://www.altn.com/Purchase/Software/UpgradeProtection/
If you do not have your SecurityGateway license-key handy, log into the server using a global administrator account and click on Setup / Users in the lower-left corner, then Registration on the left.
To upgrade SecurityGateway:
- Backup the SecurityGateway database by going to Setup / Users in the lower-left corner, then Backup on the left, in case you need to downgrade to the previously installed version. Make sure to download a copy of the backup file to your local computer.
- Download latest SecurityGateway from Alt-N's download page (http://www.altn.com/Downloads/ExistingCustomers/).
- Install, and make sure to select the same location where SecuityGateway is already installed.
- After files are copied and the conversions have run (if necessary), SecurityGateway will be successfully upgraded with your old settings intact.
Additional Comments
Note that backup-files from different versions of SecurityGateway are not compatible with each other, so it is advised that you make a backup before and after upgrading.