Articles

 Can I transfer my license if my server crashes?

Our licenses are bound to the hardware ID, that is just a string of letters and numbers generated...

 Can I upgrade my existing license?

Yes, you can upgrade your existing licenses on your customer portal.Upgrading is possible for...

 How does the licensing work (TSprint, TSscan)?

TSprint and TSscan have the same licensing system so if you are unsure which license you require...

 How much does technical support cost?

TerminalWorks is providing free technical support for both clients who already have purchased our...

 I received my License file but I can't load it.

On some server the Load License mechanism from the License Registration dialog does not work as...

 Is TerminalWorks offering re-seller pricing?

Yes. Re-seller pricing is available through the TerminalWorks partner program. You can apply for...

 My trial has expired, can i get more time to evaluate the product?

At TerminalWorks we offer 25 days of trial for TSPrint, TSScan and TSwebcam, 15 days for Unitwain...

 What is BLS*Terminal Works?

In case you are wondering what BLS*TerminalWorks on your credit card statement is.BLS is short...

 What is the return policy?

All our products come with a free 30 day trial which you can download without any registration...

 What payment options are available?

Supported payments: Credit Card (Visa, MasterCard, American Express, Discover, Diners Club,...

 Will I receive software updates?

After buying a TSScan or TSPrint license you have full rights to any further new version of...