I received my License file but I can't load it. Print

On some server the Load License mechanism from the License Registration dialog does not work as permissions required to overwrite the trial license are missing. Because of that you have to follow this steps:  Please log-in to your terminal server. Now go to:
C:\Program Files(x86)\TerminalWorks\TSScan Server\ (for TSPrint use TSPrint Server

In that folder delete each file which ends with .license

Now copy the license file which you received after purchase to that folder and open
the license registration dialog again. Now it should show that you have a paid license.