WorldClient's LookOut theme now supports email templates. This feature allows users to configure a predefined response they can insert into the body of a message. Use this KBA to configure an email template within WorldClient's LookOut theme.
To create a new Email Template:
- Login to WorldClient using the LookOut theme
- Select Options
- Select Email Templates
- Enter a title for the Email Template in the Title field
- Enter a description for the Email Template in the Description field
- Enter the Standard Response into the body
- Select Add
- To add multiple Standard Responses, select the New Email Template button
To apply the Email Template to a message:
- Login to WorldClient using the LookOut theme
- Compose a new message
- Select Templates (user may need to toggle the advanced options button)
- Select the template to insert
