MDaemon 13.5.x - Force old messages to arrive to a BES device during activation after a device wipe Print

This article explains how you can enable email message pre-population for all BES enabled accounts without a device PIN change.

Warning: Registry changes could potentially cause system instability. Before proceeding, please ensure you have a backup of the Windows Registry and/or a full system backup. 

To enable email message pre population for all 'BES enabled' accounts without a device PIN change, complete the following:

1. On the MDaemon server, click the Windows Start Menu
2. Click Run...
   
3. Type 'regedit'
4. Click OK
   
5. Expand HKEY_LOCAL_MACHINE
   
6. Expand SOFTWARE
   
7. Expand Research In Motion
   
8. Expand BlackBerry Enterprise Server
   
9. Right-click Agents
10. Select New, then click DWORD Value
    
11. Type 'ForceMsgPrepopOnActivation' and hit the enter key
    
12. Double-click ForceMsgPrepopOnActivation
    
13. In the Value data field, type '1', then click OK
    
14. Right-click Agents
15. Select New, then click DWORD Value
    
16. Type 'ForceMsgPrepopDays' and hit the enter key
    
17. Double-click ForceMsgPrepopDays
    
18. In the Value data field, type '0000000e', then click OK
    
19. Right-click Agents
20. Select New, then click DWORD Value
    
21. Type 'ForceMsgPrepopMessages' and hit the enter key
    
22. Double-click ForceMsgPrepopMessages
    
23. In the Value data field, type '000002ee', then click OK
    
24. Click the File
25. Click Exit
    

This will force email message pre population for all 'BES enabled' accounts without a PIN change depending on the settings you have configured here:

1. Click the Setup menu
2. Click Mobile Device Management
   
   
3. Expand BlackBerry Enterprise Server
4. Click Options
5. Synchronization options: 
   … send this many days worth of old messages to the BlackBerry 
   … send this many old messages to the BlackBerry