This article explains how to tell the BlackBerry which Sent Items/Deleted Items folders it should be using.
To do this, open the MDaemon console
- Go to Setup tab
- Select Mobile Device Management...
- Then select Options tab under BlackBerry Internet Service
- Place a check mark in the box that says, 'Enable Sent/Deleted folder aliasing for BlackBerry users'
- Click Apply
- Click Ok
By default an internal folder aliasing scheme allows each user's
'Sent Items' and 'Deleted Items' folders to appear as values that BIS
recognizes, no matter what those folders are actually called in the
user's account. This doesn't alter any folder names in any way. It is
entirely an internal aliasing function to help ensure that sent and
deleted messages are placed into the proper MDaemon folders. As with the
above option, this option operates independently from the account
integration options. It can be used even if the Enable BIS integration
option is disabled on the Domains screen. If you do not wish to alias
these folders for BlackBerry users, disable this option.
Users
can designate the folders they wish to use as their Sent Items and
Deleted Items folders from the Folders page in WorldClient.