How to add Support for RD Clients in MAC Print

Firstly we need to find out the version build of the client you use to connect to the server, to do so connect from the MAC to the server using administrator credentials. Then open Server Options of TSPrint and enable logging for Print.

Now try to print and reproduce the issue, this will generate the logs on the server in "C:\Users\USER_NAME\AppData\Roaming\TSPrint Server\logs\DOMAIN_NAME.USER_NAME-0.dbg.log".

Open the log file and locate ClientBuildNumber this is the information you need.

Now navigate to "C:\Program Files (x86)\TerminalWorks\TSPrint Server"

Open mac_clients.ini file in the Notepad.

Add the following information:

[client_NEXT_NUMBER_IN_LINE]

BuildNumber= here enter the ClientBuildNumber from the logs

Directory=

productID=1

Save the file and try to print again.