Scheduled Maintenance on Networking Devices

2nd May 2026

Thobson Network Engineers will be performing scheduled maintenance on networking devices within one of our Lansing Data Centers (DC3). While there should be no noticeable issues to clients, brief latency may be noticed or occur as network traffic shifts between alternate transits.The maintenance window will begin at 03:30 AM EDT on May 13th, 2026, ...

Critical Authentication Vulnerability on cPanel/WHM

29th April 2026

Incident Report for cPanel - Services Identified Update: cPanel Patch Deployment UnderwaycPanel has released a patch to address the authentication vulnerability that was identified today. As a security measure, we took initiative and blocked all ports to ensure that your servers are not impacted just like every other server is ...

THOBSON Transition to CommitWare: Our New Premium Managed Services Brand

15th April 2026

Dear Valued Customer, We are writing to inform you of an important organizational update that will enhance the way we deliver managed services across the Asia and Middle East regions.Background & Purpose of the Change:As part of a global legal entity restructuring by our principal—and in alignment with our long-term management and ...

Google Workspace release setting changing in Jan 2026

17th December 2025

Dear Customer, We're writing to inform you of an upcoming change to your organization's Google Workspace release setting. Starting January 19, 2026, we will switch the release setting for your domain from Scheduled Release to Rapid Release. We've provided additional information below to explain how this change impacts your organization. What ...

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