THOBSON Transition to CommitWare: Our New Premium Managed Services Brand

Dear Valued Customer,

We are writing to inform you of an important organizational update that will enhance the way we deliver managed services across the Asia and Middle East regions.

Background & Purpose of the Change:
As part of a global legal entity restructuring by our principal—and in alignment with our long-term management and compliance framework—all managed services in these regions will now be consolidated under a single premium brand, called “CommitWare Technologies”

This strategic alignment enables:
• Unified governance and compliance
• Streamlined operational processes
• A consistent, elevated customer experience
• Stronger regional service delivery under one identity

What This Means for You:
This transition is administrative only. There will be:
• No change to the services you receive
• No change to support channels or escalation paths
• No change to how you use our platforms or solutions
Your daily operations remain fully unaffected. The only update is that billing and invoicing will now be issued directly by the new premium brand.

Vendor Registration Requirements:
If your organization currently has THOBSON TECHNOLOGIES registered as a vendor—or if your procurement team requires a new vendor onboarding process—please share the required steps and documentation.
We will provide all necessary information promptly to ensure:
• Smooth vendor transition
• No disruption to invoicing
• Full compliance with your internal procurement policies

Benefits of This Transition:
This change has been carefully planned to ensure:
• Improved administrative efficiency
• Stronger compliance and governance
• Faster processing and clearer accountability
• A unified premium service identity across all markets

Our commitment to service quality, responsiveness, and customer care remains unchanged.

Our Commitment
We appreciate your continued trust and partnership. Our team is available to support you throughout this transition and ensure a seamless experience.

Warm regards, Management Team
THOBSON TECHNOLOGIES / Commitware Technologies

Announcements - Thobson